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Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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Bill Payment Assistance

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Payment Assistance

If you need help with your utility bills and you are facing a possible shut-off of services, there are places you can go for help. Here’s a listing of agencies that might be able to help.

Statewide Programs

HEAP
Columbus, OH (1-800-282-0880)
www.energyhelp.ohio.gov

Allen County

West Ohio Community Action Partnership
540 S. Central Ave., Lima
419-227-2586  |  www.wocap.org
Appointment hotline: 419-227-2586

Allen County Job & Family Services
951 Commerce Pkwy, Lima
419-228-2621 
acjfs.org

Auglaize County

West Ohio Community Action Partnership
38 E. Auglaize St., Wapakoneta
wocap.org
Assists Mercer, Auglaize, & Allen counties
Appointment hotline: 855-286-7559

Auglaize County Job & Family Services
12 N. Wood St., Wapakoneta
567-242-2700 
 

Mercy Unlimited
38 E. Auglaize St., Wapakoneta
419-738-3161
www.mercyunlimited.org

St. Vincent DePaul Center
107 W. Pearl St., Wapakoneta
419-738-7456
Wed.-Thurs., 9-11:35 a.m. 

Agape Ministries
Serving western Auglaize County
1220 E Spring St. 
St. Marys, Ohio 45885
419-394-8700
Agapeministriesinc.com

Mercer County

West Ohio Community Action Partnership
420 N. Brandon, Suite A, Celina
419-227-2586 
wocap.org
Assists Mercer, Auglaize, & Allen counties
Appointment hotline: 855-286-7559

OUR Home Family Resource Center
117 W. Fayette St., Celina
419-586-4663
www.ourhomefrc.com

Mercer County Job & Family Services
220 W. Livingston St., Suite 10, Celina
419-586-5106

Putnam County

Putnam County Job & Family Services    
575 Ottawa Glandorf Rd. Suite 1, Ottawa
567-376-3777

Putnam County Community Action   
1205 E. Third St., Ottawa
419-523-5345    

Van Wert County

Northwestern Ohio Community Action 

114 E. Main St, Suite 1, Van Wert
419-238-4544
nocac.org

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06029 County Road 33A
Saint Marys, OH 45885
Hours: 6:30 a.m. to 5 p.m.
Monday - Thursday
Phone: 1-800-962-3830 | 419-394-4110
Fax: 419-394-8333

Proud to be a 5-Star Co-op

HR CONNECT

2023 ACSI Badge     2024 ACSI Badge

Midwest Electric Cooperative earns this award based on data modeled by the ACSI® in 2023 and 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with Midwest in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Midwest Electric, Inc. A Touchstone Energy® Cooperative

  • My Home
    • SmartHub
    • Ways to Pay
    • Bill Payment Assistance
    • Rates & Billing
    • Meter Installations
    • Outage Notifications
  • My Business
    • SmartHub
    • Rates & Billing
    • Economic Development
    • Peak Load Management
    • Rebates
  • My Co-op
    • Who We Are
    • New Electric Service
    • Electric Service Areas
    • Electric Rates & Fees
    • Retail Energy Choice Explained
    • Patronage Cash Back
      • Joint Memberships for Married Couples
    • Annual Meeting & Co-op Board
    • PAC Political Action Event
    • Political Action
    • National Family Month Giveaways
    • Careers
    • Monthly Publications
  • My Community
    • Community Connection Fund
    • Scholarships
    • Need a Speaker?
    • Kids Corner
    • Schools and Teachers
  • My Energy
    • Rebates
    • Energy Calculators
    • Home Energy Advisor
    • Energy Audits & Tips
    • Renewable Energy
    • Peak Alerts and Load Management
    • Load Management Switches
    • Cool Returns
    • Builders and Contractors
    • Power Surge Protection
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Safety Demos
    • Electric Meters
    • Generators & Switches
    • If Your Power Goes Out
    • Life Support Equipment
    • Trees and Power Lines
    • Weather Ready: Winter Storms
  • FAQs
    • Member FAQs
    • Submit a Question
    • Request Information
    • Giveaway Official Rules
  • Contact Us